Terms and Conditions (Consult with an Acharya via Video or Audio Call)
Sanatan Jyoti serves as a platform that facilitates the exchange of astrological services between Acharya Ji and users. We do not have any direct or indirect control over these consultations or recommendations. By using this service, you accept full responsibility and agree that Sanatan Jyoti will not be held liable for any loss, damage, or inconvenience resulting from your interactions or the advice provided. Under no circumstances will Sanatan Jyoti or its directors/officers be held accountable for any such losses or damages.
Information Provided by Acharya Ji :
- The solutions offered by Acharya Ji are entirely based on the analysis of your Kundli, reflecting their deep experience and Vedic knowledge.
- However, it is important to note that Sanatan Jyoti does not take any responsibility for the accuracy or outcomes of these recommendations.
Inconvenience During Calls :
- If any issues occur during the conversation, such as network problems, call being busy, or unanswered calls, our representative will promptly attempt to reconnect with you to ensure uninterrupted service.
Purpose of Services :
- Our primary goal is to provide solutions to your problems and offer spiritual guidance based on Vedic principles.
- These recommendations are meant for guidance only. The final decision rests entirely on your personal understanding, circumstances, and discretion.
Service Limitations :
- This service is solely intended to provide consultation from a spiritual and Vedic perspective.
- Please note that it is not suitable for legal, medical, or professional advice. For such needs, kindly consult an expert in the relevant field.
Privacy Policy
- Your personal information and all details related to your Kundli will be kept completely confidential and secure.
- These details will not be used or shared for any other purpose without your prior consent.
- We respect your privacy and adhere to the highest standards to ensure its protection.
- Avoid encouraging personal meetings or contact with any Acharya or advisor. Additionally, please do not make offline payments. If you choose to do so, you assume full responsibility. To safeguard your privacy and security, avoid sharing personal information or engaging in personal meetings entirely.
Return/Refund Policy :
Service Return:
- Since the services provided by us (such as Kundli analysis, astrological consultations, etc.) are digital and in the form of services, there is no return policy applicable for these services.
- Once the payment is made, no return or refund can be processed under any circumstances.
Dissatisfaction with Service :
- If you have any issues or dissatisfaction with the service provided, please submit your complaint within 7 days (please contact us at: care@gauritechtrade.com). We will evaluate your feedback and try to provide a reasonable solution for the complaint.
- If there is a technical issue, such as network problems, call disconnections, or other inconveniences, our team will get in touch with you again and provide a solution.
Conditions for Return:
- A return will only be accepted if the service was not fully provided.
- After the review conducted by our team, if a return decision is made, it will only be applicable if the service was not fully provided.
Other Terms:
- This service is available for a limited time and under specific conditions.
- For any complaints or issues, please contact us at: care@gauritechtrade.com.
Important Note:
- The purpose of Sanatan Jyoti is solely to provide spiritual guidance and solutions through Kundli analysis. We do not assume any responsibility for legal or personal disputes.
Gratitude:
- We are fully committed to providing solutions to your problems from a spiritual and astrological perspective, and we express heartfelt gratitude for your trust.